• For each product, you will find a "Add to Cart" button and a "Shopping Cart" with check out capabilities
• For checkout, you have the choice between a direct checkout, becoming a member or being a returning customer. We strongly encourage you to sign up and receive all the benefits that comes with being a member such as following up the status of your order, write reviews, request specific product notifications, receive newsletters, etc.
• Select shipping and billing address and enter your credit card information
• After your order is placed (status will be pending), you will receive an automated e-mail confirming the gear description and the total cost of your order including shipping
• After your order is shipped, you will receive a second e-mail with complete Tracking information

• We ship in all 50 United States
• Orders are usually shipped within 5 business days, depending upon availability
• We offer FREE GROUND SHIPPING for all orders over $500 (excluded specials and discounts)

• Local Sales Tax will apply to all orders coming from Hawaii
• No sales tax will apply to all orders coming from outside Hawaii

• We accept Visa, Master Card and American Express

• Credit Cards are not charged until items are shipped to you.

• We take the security of any information submitted very seriously.
• We guarantee that every online purchase you make from our store is done over a secure transaction.

Return Policy

• We only accept unused products for refund within 7 days from date of delivery
• All items returned must be in their original packaging. Airsoft guns and/or accessories must be unused and still in its package with an unbrocken seal. We do not accept opened items
• Discounted or demo items are non returnable
• All refunds are AirsoftUs store credit only and redeemable within 6 months of the return confirmation date
• You will be responsible for the shipping cost of refunded items, both from and to Airsoft US
• If items are damaged in shipment, you must informed us within 48 hours after receiving the products

Warranty

• The warranty policy of the manufacturing company applies for each specific item in case of damage and defect
• Please read the warranty policy of the manufacturing company before proceeding any further
• If the damage of the item is covered by the warranty please contact us at sales@airsoftus.com immediately in order to arrange the replacement of the defective items. You will be responsible for the shipping costs of returned items to/from the manufacturer factory